Privacy Policy

Welcome to Arekas.in. This Privacy Policy describes how we collect, use, and protect your personal information across our two primary business divisions: Arekas Arena (Event Hosting) and Arekas Bamboo Bliss (Bamboo Cottages).

We collect information to provide better services to all our guests and clients. This includes:

• Contact Information: Name, email address, phone number, and postal address.
• Booking Details: Dates of stay at Bamboo Bliss, event dates for Arekas Arena, number of guests, and specific event requirements.
• Identification: Government-issued ID (required for check-ins at Bamboo Bliss and certain event contracts).
• Payment Data: Transaction details, billing address, and payment confirmation. We do not store full credit card numbers; these are handled by our payment processors.

We use the collected data for the following purposes:

• Service Delivery: Processing your cottage bookings, managing event venue schedules, and coordinating catering or decor for Arekas Arena.
• Communication: Sending booking confirmations, updates regarding your event, or responding to inquiries.
• Safety & Security: Maintaining guest registers as required by local regulations and ensuring the security of our farm-stay and venue premises.
• Marketing: With your consent, we may send updates about seasonal offers at Bamboo Bliss or new facilities at Arekas Arena.

We do not sell your personal data. We only share information when:

• Service Providers: We work with third-party vendors (e.g., payment gateways, booking engines, or event coordinators) who assist in our operations.
• Legal Requirements: If required by Indian law or government authorities (e.g., local police guest registration forms).
• Business Transfers: In the event of a merger or sale of the business, your data may be transferred to the new owner.

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate data.
• Request the deletion of your data (subject to legal or contractual retention requirements).
• Opt-out of marketing communications at any time.

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